I had a wonderful store encounter this week. Lord knows I can spin a conversation yarn with our adored customers. A woman came in with a stroller side kick, her nephew, a darling toe head. Nephew remained belted and amused by color while auntie shopped. She deftly chose the perfect Seattle Sunset. I learned that she is steadily purchasing one glassybaby at a time, stockpiling, in anticipation of moving to New Mexico. She and her husband are taking over the family farm. How inspiring and rare...to take on the legacy of farming and go back to her husband's roots. The glassybaby will be her 'familiar' from Seattle, a beautiful reminder of family and place and experience. We are honored. Just to prove how wonderfully amusing life is, when I asked: "What kind of farm is it?" She smiled and said: "It is a cattle farm and I am a vegetarian."
One of our most valuable customers of last week?...Safeco. An order of 180 gorgeous glassybaby in a rainbow of color was placed and went out. I had the pleasure of working with Claudia on this chunky order. She explained that the Safeco Executive Vice President was hosting a party at his home to celebrate Safeco and the extraordinary service of many employees. glassybaby were given in two packs as gifts. So stylish. Thank you to Safeco for thinking of us.
Thinking of us and conveying it in the most beautifully abundant eloquence, this email greeted us on Monday morning:
The customer service at University Village on Saturday afternoon was outstanding. I purchased five glassybaby for a wedding gift. The groom is a life long friend of my son who passed away two years ago after a 13 year on and off again battle with cancer, treatment and the consequences of treatment. The young man getting married has the heart of a giant. He once gave my son the gift of a motorized scooter.
So, hooked to his oxygen tank, Seth traveled on that scooter with the wind blowing in his face like all the other boys were doing skate boarding or skiing. I am passing the love on with your lights. Thank you for helping me give the perfect gift.
I can tell you...this message stopped us...the tenor of abundance...in her words of loss and love and thankfulness and celebration of true friendship. Thank you KK for having the notion to write us, Lee...you affirm what we do, and we are so thankful.
Until Next Time, Nicola